How PanelWise works

A clear, practical way to keep classrooms running

Classroom screens are used every day. Over time, faults happen.

When a screen stops working, schools are often left with difficult choices: pay for an unplanned repair, replace equipment earlier than expected, or leave a classroom without a working screen.

PanelWise exists to make this simpler.

It provides schools with a clear, structured way to deal with screen faults

The problem PanelWise solves

Most classroom screens are supplied with support for the first few years of use.

After that point, any fault becomes the school’s responsibility to manage and fund. This can lead to:

  • unexpected repair bills

  • rushed replacement decisions

  • disruption to teaching

  • pressure on already-stretched budgets

PanelWise gives schools a planned alternative.

What PanelWise does

PanelWise is an independent support service for classroom screens.

It helps schools and trusts:

  • manage faults in a clear, consistent way

  • keep classrooms operational

  • make better long-term decisions about technology spend

If a screen can be repaired, we arrange the repair.

If it can’t, we organise a replacement.

PanelWise focuses on outcomes, keeping classrooms running, not selling new equipment.

What happens when a classroom screen fails

When a classroom screen develops a fault, the school logs a call. PanelWise then manages the issue from start to finish, understanding what’s gone wrong, arranging repair where possible, or organising replacement if repair isn’t viable. Schools deal with one process, not multiple suppliers. The aim is simple: resolve the problem quickly and minimise disruption to teaching.

Support for the screens you already have

Most schools don’t have the same screen in every classroom. PanelWise is designed for this reality. It works across mixed estates and supports a wide range of classroom screen makes and models. Schools are not required to buy new equipment, change brands, or refresh early to use PanelWise.

Consistent support, wherever your classrooms are

PanelWise provides nationwide UK support through an established engineering network. If repair is possible, we arrange it. If it isn’t, we organise replacement delivery and installation. Clear processes. One point of contact. Consistent standards across sites.

Frequently asked questions

PanelWise provides extended cover beyond the manufacturer warranty, including repair or swap-out support, subject to defined terms.

PanelWise is designed to cover years 6 to 8, after manufacturer warranty typically ends.

No. PanelWise is an independent extended cover service, separate from manufacturer warranty.

If a fault can’t be resolved through repair, PanelWise will arrange a replacement in line with the service terms.

Our approach is always to repair first, minimise disruption, and keep classrooms running, with no open-ended costs for the school.

Yes. PanelWise is designed to scale from single schools to multi-academy trusts, with consistent pricing and nationwide support.

£395 (excluding VAT) per panel for cover from years 6 to 8. A fixed, predictable service cost.

Panel Wise is delivered by an established UK-based engineering partner with over 40 years’ experience supporting classroom technology.

Support is provided through a nationwide network of field engineers, ensuring consistent standards and coverage across England, Scotland, Wales and Northern Ireland.

Yes. All our engineers meet the requirements to operate on school premises, including DBS checks and relevant compliance standards.

This ensures work is carried out safely, professionally and in line with school and trust policies.

Still have questions?

If you want to understand how PanelWise would work in practice, we’re happy to explain it clearly.

We’ll cover:

  • what’s included

  • when cover applies

  • how support is delivered

  • and how the numbers stack up

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